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We pay particular attention to our customers' shopping experience. That's why we offer different delivery options to suit every need.
> Standard: Delivery to the ground floor > Comfort: Delivery in the room you want > Premium: Delivery in the room of your choice + collecting your old mattress
Our delivery times vary between 3 and 5 working days depending on the delivery option and the time and day of your purchase on our site.You can find our current delivery times on our product pages.
For the Comfort and Premium delivery options, you can choose the desired delivery date on our website when placing your order.
Each product is delivered fresh from our workshop in Chichester.
Once your order has been placed and payment confirmed, we will start preparing your order.
As soon as your Hypnia product is dispatched, we will send you an email with a tracking link, so you can follow your items on their journey.
Our couriers will contact you on the day of delivery to let you know when your mattress will arrived.
Our promise is to give you a better sleep. If you have any doubts, a Hypnia product that does not suit you?
We take care of everything! Learn more about the 200-night trial period and free returns.
Frequently asked questions
The return is free for mattresses and toppers. For all other products, the return costs are at your expense.
For the mattress, there is no need to keep the packaging. We will take care of packing the mattress at the time of pick-up with an organic cover.
No, every mattress is brand new. Returned mattresses are then either recycled, reconditioned or donated to charity.
Once the item is returned to us, we will refund you within 48 hours of receipt of the returned product by our warehouse or 10 days and we will also cancel your payment if you have chosen to pay in instalments.
Call us or apply online