Reviews of Hypnia

Fab quality, good fit

I'm finding a great improvement hubby still easing in to it, the smell was a surprise, but doesn't last long.
Customer service was excellent as we had a small issue with delivery company...

Fantastic product great quality and supreme comfort. I bought one a few months ago which is so good I decided to buy another. Sadly it still hasnt arrived due to the fitted sheet being out of stock. I hope that it comes soon as it transforms the hours we all spend in bed...

This is our second Hypnia mattress. Bought the first one after seeing the same in a friend's house. Years later when we finally needed to replace it, I was pleased to find Hypnia is still up and running. We again purchased the Supreme Hybrid and I'm sure we would do the same when we need to replace that one. Great service from the delivery company they are working with too.

Love the support and the comfort of the mattress and how deep it is

Considering I'm still waiting for the mattress to arrive, I'm not very impressed with your company, service, delivery etc ,so until I get a delivery from you your service etc is NOT GOOD ..

Looks good and feels good

When it arrived rolled up in the box I unpacked it and it started to expand very quickly, after half an hour it was basically at full size, however Hypnia recommend you leave 24-48 hours before you sleep on it which I did.

A lot of new mattresses come with a smell but I didn't particularly notice a strong smell.

It is sold as a medium-firm mattress, I would say it is more on the firm side 7/10 but it is solid and supportive, it also has fairly solid edges. The first night I slept pretty well although it felt very different to my old mattress so took a little getting used to. I'm sure after more sleeps on it I will get used to it.

I've only slept on it alone so far but I can tell that with a partner you wouldn't be able to feel them move in the night.

It is a reasonably heavy mattress but manageable to move around on your own when changing sheets (King size).

I feel like it has kept me cool in the night, I'm a warm sleeper usually so that is a positive for me.

Also look out for those discount codes, I managed to get another £45 off.

Mattress is brilliant and as described but the delivery service is terrible, don’t rely on it arriving when it says it will.

😀😀😀 how I can see it’s good or not when delivery it’s not here yet after 20 days. people never order from them. the order will never come to you

Brilliant fits the mattress perfectly. Thanks

I’ve not received the mattress yet!

HYPNIA have tried their best, but I still have no mattress. Very tempted to cancel my order and use another company.

I have to commend them on the design, it is superb for my back. This is until I need to lift the corner to put the fitted sheet under it. It is incredibly heavy and I can't do it alone. It is also very deep and my feet don't touch the floor when sitting on the side (I am 5'3"). Definite pro's and con's surrounding this bed, but overall, I am happy I bought it and I am sure the con's will fade as I get used to it.

After 14 days I’m still contacting customer service daily to work out when/if I’m getting my mattress.

Love this mattress, it's comfy from the first sleep, still has a bit of a plastic smell lingering after 2 weeks but I guess that doesn't bother me so much now. quick and easy delivery with constant updates

The mattress is great, have never slept better, 5 stars.

The delivery however was appalling, my order was 10 days overdue. What I will say is Johnathan at Hypnia was very helpful in resolving the matter and did offer compensation in the form of some mattress covers.

Money well spent. Great and comfortable to sleep in. I love it

I struggled somewhat with the Supreme hybrid mattress due to it being too firm for my arthritic spine. I contacted hypnia via email. I was asked if I wanted a refund or replacement. I opted for a replacement to the supreme memory foam which is a softer mattress. Unfortunately at this point communication broke down and I wasn't sure if the replacement was coming. The next I heard was from the courier who contacted me the day before delivery to say it was coming.
Although it's been a bit of a communication disaster, I can't complain. There was no hassle. The mattress was exchanged quickly & without question. Thank you Hypnia.

Never received the mattress despite scheduling the delivery 3 times. Lost 3 weeks time and 3 days off from work. I eventually cancelled the order and I ve got a Simba which came very professionally after 2 days.

Ordered this mattress and requested a delivery date, waited in all day and it didn’t arrive and no communication. Followed up the next day and was told they don’t deliver at weekends, despite me being able to select a weekend delivery. Agreed a new delivery date (after numerous phone calls) arranged to be in for that delivery and it was cancelled the day of the delivery. I ended up cancelling the order as they gave me no confidence in their ability to deliver.

Very very comfortable and heavy! No complaints whatsoever brilliant mattress.

Ordered it 20 days ago. First one ‘delivered’ but wasn’t…. How can I review it when I’m waiting for replacement to the made up first one??

Never in my entire life have I had more difficulty in arranging a delivery or getting an answer out of a customer services team. If you have limited patience I would not recommend purchase direct. The mattress itself however is superb.

Fantastic mattress,slept all night first time for months,the wife says she's getting the best sleep ever